GLOBAL SUPPLY & SERVICE
PROUD TO BE GLOBAL | PASSIONATELY LOCAL
With design studios, customer support centres and manufacturing
facilities on four continents, Milliken is proud to be part of
a global floor covering brand. This not only ensures continuity of
global supply but also gives us the ability to provide our customers
with the widest product portfolio and fastest service levels
Whilst embracing our global capabilities, we also celebrate the sensitivities of our regional markets, remaining always passionately local.
Our service commitment begins with the first sample request or lead time enquiry and continues throughout the life of the carpet. Milliken takes full responsibility from start to finish, ensuring a consistently exceptional standard of product and service from carpet installation to end of life product disposal.
Milliken Floor Covering Global Locations
Spartanburg, SC (Showroom + Design)
La Grange, GA
Wigan, UK (European Headquarters + Design)
Shanghai, China (+ Design)
Sydney, AU (+ Design)
SHOWROOMS & SALES OFFICES
New York, NY
San Francisco, CA
Sao Paolo, Brazil
Wellington, New Zealand
Auckland, New Zealand
- 150+ years of history in the commercial market
- 7,000 direct employees worldwide
- 6 continents with Milliken representatives on the ground
- 4 owned manufacturing locations worldwide
- 80+ showrooms and dedicated locations where you can see our products
- One global brand with sales in over 120+ countries across the globe.
GLOBAL PRODUCT OFFER
With a network of design and development teams across the globe, we aim to be first to market with the latest and most advanced product innovations. Our global supplier network means we can access the latest in raw material developments and share future trends before our competitors. We harness the expertise of a creative team with diverse skills and personalities to create the most inspirational product portfolio that pulls creativity from all corners of the globe. In addition to our regional product offering, we also have a large, easy to digest portfolio of global products, produced regionally but with global consistency.
Our global supply chain and manufacturing network means we can source from multiple production plants to offer clients the best service. If one location is experiencing particularly high volumes, rather than pushing lead-times out, we can access manufacturing capacity from another Milliken location. We are proud to offer some of the fastest lead-times in the industry. In addition to our Quick Ship service we also offer colours and designs from our most popular collections with 48-hour service.
GLOBAL ACCOUNT MANAGEMENT
The ability to do global business with companies that span multiple continents is one of Milliken’s leading capabilities. Our team of Global Account Managers uses the latest in account management software and CRM tools to support clients with multi locations across multiple continents. Their detailed reporting gives clients valuable information and visibility of what’s going on in their account in different parts of the world. Product and pricing information is simplified and made globally understandable.