Redefining Operational Excellence Through Environmental Stewardship

Building Today’s Systems to Meet Tomorrow’s Goals

At Performance Solutions by Milliken (PSbyM), sustainability isn’t a single initiative—it’s a mindset woven into everything we do. We believe that to define operational excellence in the 21st century, we need to balance the needs of the environment, society, and the economy. These three pillars—environmental stewardship, social responsibility, and economic resilience -form the foundation of our approach to long-term performance.

A Legacy of Sustainability

Sustainability is in our DNA. At PSbyM, we believe integrating sustainability into business operations isn’t just the right thing to do—it’s essential to long-term success. We’re proud to be a 19-time honoree on the World’s Most Ethical Companies® list and one of the first 50 companies globally (and the first in South Carolina) to have net-zero targets verified by the Science Based Targets initiative (SBTi). In 2024, 22 of our sites earned VPP STAR certification from the Occupational Safety and Health Administration (OSHA). And these are just a few ways we’re making a meaningful difference.

The Importance of Sustainability: Why It Matters to Operational Excellence

As global challenges evolve, companies must adapt—rethinking how they use resources, reduce emissions, and regenerate the natural systems they depend on. We’re not just leading this transformation; we’re learning alongside our partners. By minimizing waste in time, money, and materials, we’re uncovering smarter, more resilient ways to operate. And by supporting the regeneration of ecosystems, we’re aligning our business with the future of the planet. This journey isn’t one we take alone—it’s a shared commitment to innovation, responsibility, and progress that will shape a better tomorrow.

Integrating Sustainability Into Your Operational Excellence Strategy

Integrating sustainability into operational excellence business strategy starts with understanding where you are—identifying performance gaps and areas of loss. From there, organizations can build targeted roadmaps with clear KPIs and measurable goals. Execution happens at every level, supported by a dynamic cycle of assessment, planning, implementation, and optimization. This structured approach drives continuous improvement and long-term impact. That’s where we come in—bringing the leadership, tools, and expertise to implement strategy and deliver measurable results for operational excellence.

How to Leverage Technology to Implement Sustainability Practices

Start with Data Analytics: Begin by asking: Where are we losing efficiency? Use advanced analytics to uncover patterns, pinpoint waste, and identify opportunities for smarter resource use. Let the data guide your next move.
Automate with Intention: Implement intelligent process controls that adapt in real time. Automation isn’t just about speed—it’s about precision. Optimize energy, water, and material use by letting smart systems do the heavy lifting.
Monitor with Internet of Things (IoT) Sensing: Install sensors to track energy, water, and material flows as they happen. Real-time visibility empowers your team to respond quickly, reduce waste, and make informed decisions that support long-term sustainability.
Collaborate Through Digital Platforms: Use digital tools to connect teams, suppliers, and partners. Transparency across the value chain builds trust and accelerates progress. When everyone sees the same data, everyone moves in the same direction.

A Recent Success Story

In collaboration with our team of experts, a partner organization tackled a pressing challenge: excessive water usage and significant operational losses. Together, we implemented innovative water recycling systems and transitioned operations to a zero waste/loss manufacturing model. The impact was immediate and measurable—water usage was cut by 50%, and waste was reduced by 75%.

Let’s Keep Learning. Together.

This success story is just one example of what’s possible when environmental responsibility is embedded into operational strategy. But true sustainability goes beyond environmental gains alone.

To fully realize the benefits of an operational excellence framework with sustainability in mind, organizations must also explore the other two pillars: social responsibility and economic resilience. Together, these pillars form the foundation of a legacy that’s not just sustainable, but transformative.

Partner With Us Today

Let us help you implement sustainability into your operational excellence with Performance Solutions by Milliken. Visit contact us page now to get started.