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OUR EXPERTS

Meet the team behind the transformation

LEADERSHIP TEAM: BUILT TO LEAD

Our experts bring deep experience and proven results across industries. From TPM award winners to global change agents—this team delivers.

Keith Blackwell
Senior Client Lead

Keith Blackwell

Global leader driving ROI and culture change across sectors. TPM award winner and patent holder.
Roberto Boscio
Senior Client Lead

Roberto Boscio

Ops expert with global experience in auto, pharma, and food; leads client-specific excellence systems.
Chris Caldwell
Senior Practitioner & Client Lead

Chris Caldwell

Navy vet and LSS black belt; leads quality and lean efforts across auto, food, and chemical sectors.
Doug Skaggs
Senior Client Lead

Doug Skaggs

Experienced MPS practitioner who drives sustainable improvement across diverse manufacturing sectors.
Dede Ericson
Director of Client Engagement

Dede Ericson

With 30+ years at Milliken, Dede leads teams in TPM, agile, and cultural transformation across industries.
Mark Love
Director of Client Engagement

Mark Love

With 30+ years at Milliken, Mark drives client success through lean, coaching, and engagement strategies.
Darren O'Connor
Director of Business Development EMEA

Darren O’Connor

EMEA lead for ops and safety excellence; TPM awardee with global supply chain expertise.
Phil McIntyre
VICE PRESIDENT

Phil McIntyre

Leads global innovation and partnerships at PSbyM after 36+ years in ops, strategy, and business leadership.
Mark Rush
Senior Practitioner

Mark Rush

With 30+ years in ops experience, Mark led TPM wins and coached 50+ sites across diverse industries.
Shawn Smith
Director of Business Development

Shawn Smith

Oversees PSbyM North America; expert in lean, supply chain, and change across food, farming, and packaging.

PARTNER WITH US TODAY

Contact us to discover how our expertise can help you achieve your goals.