Sustaining the Rapid Improvement Approach

Sustaining the Rapid Improvement Approach

At PSbyM, we're always asking the big questions to spark real curiosity. Our leaders, Phil McIntyre and Mark Love, are passionate about making a real, measurable impact on performance and client engagement. In their recent podcast, they talked about “The Rapid Improvement Approach to Problem Solving” and shared valuable insights into this transformative technique.

In this two-part blog series, we'll dive deep into their approach, unraveling the steps to effectively implement and sustain rapid improvement within your organization. In part one of this blog series, we explored how PSbyM developed and implemented the Rapid Improvement Approach (RIA) to meet the urgent and specific needs of organizations post-COVID, emphasizing our commitment to both system-based methodologies and tailored, immediate solutions.


How Can an RIA Promote Sustainability of Projects and Achieve Sustainable Gains?

Sustaining the gains from projects is paramount in the minds of companies—it certainly is in ours, as it's a true indicator of successful collaboration. The process begins with a thorough evaluation, followed by the creation of a project charter. Once the projects are chartered and underway, one crucial question remains.

“How do you sustain the gains that those projects deliver over time?” Phil asks. “We can have a focused effort,” Mark explains. “If we put enough effort and resources into it, we can see an improvement."

The real challenge lies in ensuring these gains are maintained and built upon. That’s where our Rapid Improvement Approach (RIA) comes into play, providing a structured yet flexible framework to not only achieve but sustain long-term success.

What Is a Daily Maintenance System (DMS) and How Does It Support Sustained Improvements?

We structure the RIA process to span four to six months. However, our dedicated practitioners and team are committed to tailoring our efforts to meet the specific needs of each client.

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Sustaining the Rapid Improvement Approach

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How Can a Boots on the Ground Approach with Employees Provide Sustainable Gains?

“Historically, in our system based approach, we've done a lot of coaching and teaching and mentoring,” Mark notes. “However, in a rapid improvement, we're going to be boots on the ground actually executing projects.”

A boots on the ground approach with employees provides sustainable gains by directly engaging with team members from the facility to drive and support projects. We take a leadership role, owning the project from start to finish, including the chartering and control phases. For some projects, the site has the capability to take on ownership, but we ensure success by working side by side with the team, making sure they stay focused and deliver results.

This hands-on method prevents missed opportunities and maintains momentum, even in short engagement periods. By being present and actively involved, we help the organization focus on the most critical issues, align resources, and achieve sustainable improvements, avoiding the pitfalls of scattered attention and unaddressed problems.

For insights on implementing the Rapid Improvement Approach, be sure to visit part one of this blog series.

 

Ready To Implement The RIA In Your Operations?

Let us help you transform your manufacturing operations with Performance Solutions by Milliken. Visit our contact us page now to get started. Watch the full podcast here.