Sustaining the Rapid Improvement Approach

At PSbyM, we're always asking the big questions to spark real curiosity. Our leaders, Phil McIntyre and Mark Love, are passionate about making a real, measurable impact on performance and client engagement. In their recent podcast, they talked about “The Rapid Improvement Approach to Problem Solving” and shared valuable insights into this transformative technique.

In this two-part blog series, we'll dive deep into their approach, unraveling the steps to effectively implement and sustain rapid improvement within your organization. In part one of this blog series, we explored how PSbyM developed and implemented the Rapid Improvement Approach (RIA) to meet the urgent and specific needs of organizations post-COVID, emphasizing our commitment to both system-based methodologies and tailored, immediate solutions.

How Can an RIA Promote Sustainability of Projects and Achieve Sustainable Gains?

Sustaining the gains from projects is paramount in the minds of companies—it certainly is in ours, as it's a true indicator of successful collaboration. The process begins with a thorough evaluation, followed by the creation of a project charter. Once the projects are chartered and underway, one crucial question remains.

“How do you sustain the gains that those projects deliver over time?” Phil asks. “We can have a focused effort,” Mark explains. “If we put enough effort and resources into it, we can see an improvement."

The real challenge lies in ensuring these gains are maintained and built upon. That’s where our Rapid Improvement Approach (RIA) comes into play, providing a structured yet flexible framework to not only achieve but sustain long-term success.

What Is a Daily Maintenance System (DMS) and How Does It Support Sustained Improvements?

We structure the RIA process to span four to six months. However, our dedicated practitioners and team are committed to tailoring our efforts to meet the specific needs of each client.